437 North Road, Ormond
Mon to Fri, 9am to 5pm
Day Programs
Our Services
Plain-English guides to help you understand the NDIS, your plan, and how different supports work. Written by our team for participants and families.
Supported Independent Living explained in plain English, including how it is funded and what it covers.
What they do, how they are funded, and the difference between coordination and plan management.
How coaching differs from a support coordinator, and how it is funded differently in your plan.
Step by step, including notice periods, what to say, and what happens to your current agreements.
What to prepare, what to ask for, and how to make your review actually count.
What School Leaver Employment Supports are, who is eligible, and what to expect from a good program.
These are independent, free services, not run by YAY Today, but worth having close at hand. If someone is in immediate danger, always call 000.
24/7 crisis support and suicide prevention for anyone in emotional distress.
13 11 14Free 24/7 professional counselling for anyone in Victoria at risk of suicide, or worried about someone who is.
1300 651 251Free support for anxiety, depression and other mental health challenges. Phone and online.
1300 22 4636Free, confidential 24/7 counselling for young people aged 5 to 25.
1800 55 1800Victoria's 24/7 family violence crisis line. Confidential support, safety planning and crisis accommodation.
1800 015 188National 24/7 counselling and support for anyone impacted by domestic, family or sexual violence.
1800 737 732National Disability Insurance Scheme enquiries, plans, funding and provider questions.
1800 800 110Report a concern about an NDIS provider, or ask about your rights as a participant.
1800 035 544Need an independent disability advocate? Find one through the government's Disability Advocacy Finder.
Call us and ask. If we cannot answer it, we will find out and get back to you.
