437 North Road, Ormond
Mon to Fri, 9am to 5pm
Day Programs
More Support
A support coordinator helps you understand your NDIS plan and put it to work, connecting you with the right services and making sure your funding actually gets used well.
A support coordinator is your guide through the NDIS. They help you make sense of what you are funded for, find providers who suit you, set up service agreements, and step in when things get complicated.
Think of them as the person who joins the dots, so you are not left trying to work out the system on your own.
Support coordination is funded separately in your plan, under Capacity Building. It is not automatic, so it needs to be included specifically. If it is in your plan, it is there for exactly this purpose.
Because it sits in Capacity Building, the funding is meant to build your confidence and independence over time, not to keep you dependent on the coordinator forever.
These two get mixed up often. A plan manager handles the money side: paying invoices, tracking your budget, keeping the books. A support coordinator handles the support side: finding services, solving problems, connecting you with the right people.
You can have both, and many people do. They do different jobs.
No, and a good coordinator will say so. Coordination is about finding the best fit for you, which often means providers other than us.
A recovery coach is a similar role but specifically for people with psychosocial disability, with a stronger mental health recovery focus. If that sounds more like you, we offer that too.
You can request it at your planning meeting or plan review. We can help you make the case for why it would help you.
No jargon, no pressure. We will talk it through in plain words and point you the right way, even if that is not us.
