437 North Road, Ormond
Mon to Fri, 9am to 5pm
Day Programs
Our Services
A home is more than a bedroom. It is where your routines make sense, where you feel safe, and where you have a genuine say in how you live.
We do not begin with an empty room and look for someone to fill it. We begin with you.
Registered NDIS provider
9 current and upcoming homes
100% of participants have stayed
Our SIL service began because participants and families kept telling us the same thing. They were struggling to find the quality of support they deserved.
There was a clear gap. People with disability were not always getting the consistent, personal support they should be able to expect in their own home. We decided we could help close it.
Rather than trying to become the biggest SIL provider, we built a boutique one. Personal, carefully considered, and centred on each individual.
100% of our SIL participants have stayed with YAY Today. And 100% consistently tell us they receive better, higher quality support than they had before.
People notice the difference when support is consistent, personal and built around them. We do not want to be the biggest SIL provider. We want to be the one people trust to get it right.
If your current support does not feel right, you are allowed to say so. Many of the people we support today came to us feeling exactly that way.
Some of the things families tell us made them start looking:
You raise the same concerns more than once and nothing changesA revolving roster of workers who do not know the routinesSupport plans that exist on paper but not in practiceFeeling like a funded bed rather than a personFamily and Support Coordinators kept at arm's lengthIt starts with a quiet, no obligation conversation. We listen to what has not been working and what you want instead.
If we both feel it is a good fit, we plan the change around you. Your support continues throughout, and we handle the coordination so there is no gap and no drama.
Nothing you share goes anywhere without your say so.
Talk it through confidentially →
A vacancy can tell you where a bedroom is. It cannot tell you whether the people, routines, location and support will feel right.
We listen to what you want from your home and your support. Preferred suburbs, routines, interests, culture, communication, accessibility, support needs, and the people and places you want to stay close to.
Sharing a home is personal, and a good match is about far more than age or funding. We look at personality, lifestyle, interests, routines, communication and sensory preferences. The people already in the home are part of that decision.
Nobody should have to fit the wrong property just because a room is free. When our current homes are not right, we can look further, including helping source a rental in the area you want to call home.
Your support should fit around your life, not the other way around. We select and prepare a consistent team who understand your routines, communication, goals and support needs.
Housemates matched carefully, and the current household gets a sayA consistent team that knows your routines without being told twicePlans lived daily, with oversight close enough to notice when something shiftsFamilies in the loop, welcomed into the conversation from day oneWe are growing, but not at the expense of quality. Being boutique means staying personal, thoughtful and involved.
Taking time with matching rather than rushing to fill a room.Choosing support workers around the person and the household.Staying close enough to notice when something is working, and when it needs to change.Listening to participants, families and support teams.Providing clear oversight and guidance to the workers in each home.High-quality support is found in the everyday details.
Workers arriving prepared. Routines being respected. Plans being understood. Communication staying consistent. Concerns being acted on.
Whether you choose us or someone else, this is what you should be able to expect.
Support workers are working in your home, not you living in their workplace. Your privacy, belongings, routines and personal spaces get respected.
In who you live with, who supports you, how your day runs and how shared spaces are used.
Workers understand your communication, support plans, health needs and what helps you feel safe.
Good support does not take over unnecessarily. It builds skills, confidence and more choice day to day.
Risks noticed early, concerns taken seriously, and the arrangement reviewed whenever something is not working.
Tenancy and SIL support explained separately, so you understand your choices and responsibilities.
"Through consistent, person-centred support and a team that genuinely knows her, Jessie has grown in confidence, stability and independence, in a home that finally feels like hers."
We currently provide SIL support to three participants in the homes they already live in. Where SIL is in your plan and the arrangement suits, we can build a team around your existing home, routines and goals.
This might be right for you if you already feel settled where you are, want more consistency from your team, or want support shaped around your life rather than having to move.
Your home can stay your home. The support can change.
Talk about support at home →If you want your family, Support Coordinator, allied health team or anyone else important to you involved, we welcome them in.
And if you already know where you want to live, tell us. If one of our existing homes is not right for you, that does not mean we are not right for you. We can look at what else might suit.
The starting point isn't our vacancy list. It's you.
No. We can provide SIL support in your existing home. Whether that works depends on your individual support needs and living situation.
Contact us anyway. We start by understanding where you want to live, what matters to you and who you would feel at home with. We focus on the right housemates first, then the right home. With good relationships with local agents and landlords, we have secured suitable properties in as little as four weeks.
We look well beyond funding and bedroom numbers. Personality, interests, routines, communication, sensory preferences, culture, support needs, safety, and what each person wants from their home. Participants are involved in decisions about who they may live with.
A confidential chat first, no obligation. If we are a good fit, we plan the transition around you: your support continues throughout, and we handle the coordination with your current provider so there is no gap.
Absolutely. We welcome enquiries from participants, families, nominees, Support Coordinators and allied health professionals.
You do not need to have everything worked out before getting in touch. We will listen before recommending anything.
