437 North Road, Ormond
Mon to Fri, 9am to 5pm
Day Programs
More Support
If something is not right, we want to know. Feedback and complaints help us improve, and you should never feel uncomfortable raising one. We take every complaint seriously, investigate it properly, and tell you what we did about it.
If calling or emailing does not suit, fill this in and we will get back to you the same way we handle every complaint, seriously, and within two business days.
1300 006 929, Monday to Friday 9am to 5pm. Ask to speak with someone about a complaint or feedback.
support@yaytoday.com.au. Put "Feedback" or "Complaint" in the subject line so it goes to the right person.
437 North Road, Ormond VIC 3204. You can make a complaint in person during office hours.
If you are not satisfied with how we have handled your complaint, or if you would prefer to raise it with someone outside YAY Today, you can contact the NDIS Quality and Safeguards Commission directly.
