1300 006 929 437 North Road, Ormond Mon to Fri, 9am to 5pm
★★★★★4.9· 32 reviews
★★★★★4.9· 32 reviews
Home/Make a Referral
for coordinators, plan managers, discharge planners and families

Make a referral.

Referrals are acknowledged within one business day, with a genuine answer on capacity rather than a holding email. If we cannot help, we will tell you quickly.

24-hour response Complex & high-intensity Taking referrals now
A YAY Today coordinator reviewing a participant referral
what happens next

A straight answer, fast.

1
We acknowledge your referral within one business day.
2
Nicole, our Head of Operations, reviews it and calls to confirm the details.
3
We tell you honestly whether we can help, no vague holding responses.
4
If it's a fit, we move to a service agreement and set a start date.

Need to talk it through first? Visit our Support Coordinators page →

the more detail, the faster we can respond

Referral details.


time critical?

Skip the form, call us.

Hospital discharges and urgent referrals move faster over the phone.