Meet the people who make it a YAY day.

Meet Lucas, our dedicated Youth Worker and program coordinator! With a Bachelor’s in Communication, Certificate III in Individual Support, and a Diploma in Community services, he brings both expertise and lived experience to his role, ensuring our programs are inclusive and impactful for young people. Lucas designs and delivers engaging workshops on personal development, employment skills, and career readiness. As a mentor, coach, and advocate, he empowers youth to build confidence, overcome challenges, and achieve their goals. His passion for creating opportunities and fostering growth helps young people unlock their full potential and take meaningful steps toward a brighter future.

Meet Keylla, our dedicated Support Worker with two years of experience in the field. She has an expertise in providing guidance and support to young people through individualised support, mentoring and community initiatives. Graduated with a Bachelor’s Degree in International Relations, an MBA, and has completed a Certificate Ill in Individual Support and Diploma of Community Services. Keylla is all about showing kindness and helping those in need. Her knowledge and skills make her a great addition to our team. She is committed to fostering safe and an inclusive environment where young people can thrive and realize their full potential. Keylla’s Testimonial: “I believe I can make a positive impact here. I admire the company’s culture that cares about people and the collaborative spirit at YAY.

Rasi is a Support Worker with 2 years of experience, specialising in supporting individuals under the NDIS. He provides assistance with behaviours of concern and helps clients build essential life skills to achieve their goals. Rasi loves working with both adults and children, bringing a caring and supportive approach to his role. In his free time, Rasi enjoys staying active and going to the gym. His dedication to helping others and his positive attitude make him a valued member of the team.

Meet Alvaro, our dedicated support worker at YAY Today. Alvaro has been with us for one year, and he’s all about making a difference in people’s lives. He specializes in helping clients with various disabilities like autism, cerebral palsy, mental health conditions, and intellectual impairments. Alvaro’s day-to-day involves personal care, offering social support, helping with daily tasks, providing transportation, lending a hand with household chores, and simply being a friendly companion. Alvaro holds a Cert III in Individual Support and says, “Working here has been an amazing experience. I’ve had the chance to help people of all ages and abilities. This job has boosted my confidence and skills in the health sector, and I’m committed to giving my best to those in need.” Alvaro’s passion for his work shines through, and he’s always eager to make a positive impact on the lives of the people he supports.

Ashleigh is passionate about mental health and committed to helping others feel more in control of their lives by sharing the tools she has gathered through her own lived experience with mental illness. Having the support of her own team helped her get to where she is today, and that has inspired her to pay it forward. A creative person at heart, Ashleigh loves animals, nature, art, and music. She strives to surround herself with positive, uplifting people and do meaningful work. With a background in hospitality, Ashleigh has developed patience, empathy, and the ability to stay calm and rational under pressure, using her Wise Mind approach. She is dedicated to supporting others who may be facing similar struggles, offering understanding and encouragement along the way.

Sophie is currently studying for a Bachelor of Nursing at Deakin University and has one year of experience as a personal care assistant and support worker. She excels in manual handling and providing compassionate, personalised care. Known for her strong communication skills, Sophie builds trusting relationships with clients and their families. In her free time, she enjoys staying active at the gym and relaxing with music.

Rafferty has experience supporting children and young people through school and sporting environments. Currently studying a Bachelor of Education, he brings patience, leadership, and strong communication skills to his support work. Rafferty enjoys helping individuals stay engaged, build confidence, and participate in structured activities that support personal development and wellbeing.

Mel holds a Certificate III in Aged Care and Allied Health, with 20 years of customer service experience, ensuring she can provide high-quality support and care. Her passion for helping others is evident in her empathetic approach, understanding the unique needs of each individual she supports. Mel excels in communication, effectively interacting with clients, their families, and other healthcare professionals to build strong, trusting relationships. Known for her meticulous attention to detail and problem-solving skills, Mel prioritizes her clients’ well-being and continuously updates her skills. Choosing Mel means choosing a compassionate, reliable support worker committed to fostering independence and enhancing quality of life.

Keeara holds a Certificate III in Individual Support and is currently pursuing a Bachelor of Nursing. With 4 years of experience in the health and caring industry, she specialises in home, community, and disability support. Keeara is deeply committed to the well-being of her clients, offering tailored, compassionate care. Her excellent communication skills foster trust and positive relationships. Outside of work, she enjoys CrossFit, coffee, arts and crafts, and reading. Keeara’s dedication to personal and professional growth makes her a reliable and empathetic support worker.

Meet Cheryl, our dedicated team member with over 10 years of experience in the disability sector. She’s worn many hats in her career, from being a disability employment coach to a case manager and support worker. Cheryl’s wealth of knowledge and unwavering commitment make her an invaluable asset to our team. Her passion for advocacy and empowerment shines through in her work, as she strives to create inclusive environments and opportunities for individuals with disabilities. Cheryl’s empathetic nature and proactive approach enable her to build strong rapport with clients, ensuring they receive the personalised support they need to thrive. She’s here to lend her expertise and help individuals with disabilities in any way she can. We’re proud to have her on board!

Lior is a passionate and motivated Support Worker with experience in NDIS and community-based settings. He has supported individuals with autism and learning needs through daily activities, study assistance, and community access. Lior is known for his empathetic, patient, and approachable nature, building strong connections quickly. He communicates effectively and maintains a calm, composed approach in all situations. Lior is dedicated to providing engaging, person-centred support that promotes confidence and independence.

Lucy is a compassionate and experienced Support Worker with over two years of hands-on experience in both community and home settings. She holds a Certificate II in Community Services and is trained in First Aid and CPR. Lucy supports individuals with personal care, daily living, and community access, and has experience working with children with autism, ADHD, and additional needs. She is known for her calm, patient, and caring approach, building strong, trusting relationships with those she supports. Lucy is passionate about creating safe, supportive environments that encourage confidence and independence.

Estefania is a calm, respectful, and empowering support worker who helps participants feel genuinely heard and supported. With a strong focus on building confidence, choice, and independence, she supports people to navigate everyday life with greater ease and self-belief. A qualified psychologist from Colombia, Estefania brings over three years of experience working in both community and hospital settings. She has supported individuals living with mental health conditions, psychosocial disability, and physical disability, always with a person-centred approach focused on improving quality of life. Estefania is known for her warm and thoughtful support style, with strengths in active listening, emotional support, community psychosocial interventions, teamwork, and workshop facilitation. She also assists with daily living tasks, light household support, and maintaining safety during stressful moments. Outside of work, Estefania values learning, community connection, and bringing empathy and positivity into everything she does.

Alon has been a dedicated support worker for three years, helping clients achieve independence and reach their goals. Known for his empathetic nature and strong communication skills, he ensures each individual feels valued and respected. Alon’s approachable and patient demeanour makes him a trusted confidant and reliable support figure. His commitment to fostering independence and building strong relationships makes him an invaluable asset to our care team. Choose Alon for compassionate, personalised support tailored to your needs.

With a compassionate nature and a wealth of experience, Susan is a dedicated Support Worker committed to making a difference in the lives of others. She brings over 20 years of leadership, customer service, and risk management experience, ensuring that every individual she supports feels valued, safe, and empowered. Known for her excellent communication, problem-solving abilities, and warm personality, Susan builds strong relationships with clients and their families. She takes the time to understand each person’s unique needs and creates a supportive environment where they can thrive. When she’s not working, she enjoys gardening, spending time with family, and exploring the outdoors.

Hunter holds a Bachelor of Psychological Science with a major in Child and Family Studies. Through youth mental health placements and community coaching, he has developed strong skills in supporting emotional regulation, confidence building, and positive engagement. Hunter takes a calm and empathetic approach, helping individuals build resilience and independence in supportive environments.

Denise is a reliable and compassionate support worker with experience supporting children, adults, and older people across home and community settings. With a background as a registered nurse overseas and aged care experience in Australia, she brings calm, gentle, and consistent support to every role. She assists with personal care, daily routines, meal preparation, community access, and emotional support, with strong skills in infection control, manual handling, wellbeing monitoring, and clear communication with families and teams. Denise is especially valued for her patient nature, nurturing approach, and ability to help people feel safe, comfortable, and genuinely cared for. Outside of work, Denise enjoys spending time with children, caring for others, and staying active in her community, bringing warmth and positivity into everything she does.

Jackson is a friendly and dependable support worker with experience supporting children and teens in home and community settings. He assists with school routines, after-school activities, homework support, appointments, and creating structured, engaging afternoons for young people. With strong communication and problem-solving skills, Jackson supports children who benefit from routine, encouragement, and gentle guidance. His lived experience supporting his neurodivergent brother has shaped his patient, understanding approach and helps him build strong, trusting connections with young people. Jackson brings calm, positive energy to his work and is a great match for families looking for a reliable support worker and positive male role model. Outside of work, he enjoys sport, the gym, gaming, and spending time with friends, often using shared interests to build rapport and create meaningful sessions.

Katherine is a highly skilled and compassionate support worker with 13 years of experience, including 3 years as a Disability Support Worker and 10 years as a Personal Care Attendant for the elderly. Her empathetic and dedicated approach ensures clients receive the best possible care, fostering a supportive environment. Katherine excels in communication, building strong, trusting relationships and keeping everyone well-informed. Choosing Katherine means opting for a deeply committed professional who enhances the lives of those she cares for, helping them achieve their goals and live with dignity and independence.

Daniela is a dedicated and compassionate support worker with experience assisting individuals with disabilities and mental health challenges. She focuses on fostering independence, inclusion, and well-being, helping clients achieve their personal goals. With strong communication, teamwork, and organisational skills, Daniela collaborates effectively with clients, families, and support teams to provide high-quality care. Holding a Certificate III in Individual Support, Daniela brings a person-centred approach to her work. Her background in customer service and leadership has strengthened her problem-solving abilities, adaptability, and capacity to build trusting relationships. As a bilingual speaker (Spanish and English), she is well-equipped to support clients from diverse backgrounds. Daniela is passionate about empowering others and is committed to making a meaningful difference in their lives.

Luis is a dedicated Support Worker with 4 years of experience in aged care. Fluent in English and Spanish, he brings a calm, reliable presence to his role, focusing on person-centred care. With hands-on experience supporting individuals with mental health conditions, including Alzheimer’s, and a background in physical roles like farming and cleaning, Luis is adaptable and hardworking. He’s committed to providing high-quality care, whether assisting with personal care, physical tasks, or emotional support. Outside of work, Luis enjoys working with animals and values responsibility and discipline in all aspects of his life.

Davidson is a dedicated support worker with one year of experience in the field. He holds certifications in Certificate 3 in Health Services and Certificate IV in Youth. Davidson has a genuine affection for children and excels in communicating effectively with them. His passion for helping youth and his qualifications make him an ideal candidate for providing caring and supportive services

Sheridan brings strong leadership and mentoring experience through her background supervising teams and coaching dance students. She enjoys helping people build confidence, develop new skills, and feel supported in structured and positive environments. Sheridan is known for her clear communication, calm approach, and ability to build trust quickly, helping participants feel comfortable and encouraged to achieve their goals.

Anstice is a dedicated care professional with over 20 years of experience in adult and aged care, including crisis support. She is passionate about helping people maintain their independence and confidence through practical, hands-on assistance. Anstice has a warm and understanding approach, quickly building trust with those she works with. She also holds a postural stability qualification, which is highly effective in improving mobility and reducing the risk of falls. Her dedication ensures clients feel safe, valued, and well cared for.

Amy is a compassionate Support Worker with a strong background in psychology, nursing, and community services. With experience gained through healthcare placements, she supports individuals with daily living activities, mobility, and creating safe, respectful environments that promote dignity and independence. Amy is known for her kind and empathetic nature, strong communication skills, and ability to work collaboratively with participants and teams. She is passionate about mental health and wellbeing and is committed to helping people build confidence, independence, and a positive quality of life.

Kimberley is a caring and dedicated support worker with experience in child care and working with families with disabilities. She creates warm, supportive environments and helps her clients build independence, always keeping their well-being in mind. Kimberley works closely with families to make sure everyone feels supported and heard. Her love for cooking and passion for helping others make her a great choice for anyone looking for compassionate, reliable support. She is committed to continuous learning and providing the best care possible.

Natalie is a reliable and detail-oriented Support Worker with over 25 years of experience in customer-focused roles across architecture, sales, and manufacturing. She holds an Associate Diploma of Applied Science in Architectural Drafting, has completed a Leadership Development Program through Training Managers of Australia, and is currently studying a Bachelor of Business. Natalie is highly organised and efficient, with a strong background in maintaining professional standards and environments. Her ability to manage time effectively and work independently makes her an asset in domestic assistance and in-home support. Clients value Natalie’s hardworking nature, respectful attitude, and commitment to creating clean, welcoming spaces. She brings warmth, professionalism, and a genuine sense of care to every home she supports, always ensuring her clients feel comfortable, respected, and well looked after.

Maria is a compassionate and dedicated support worker with a Bachelor’s Degree in Modern Languages, a Certificate III in Individual Support, and is currently studying for a Diploma in Mental Health. With hands-on experience from her caregiver internship at Bupa, Maria excels in providing emotional support, assisting with daily living activities, and promoting independence. Her multilingual abilities in Spanish, Italian, French, and English allow her to connect with a diverse range of clients. Maria’s empathetic nature, strong communication skills, and focus on person – centered care make her an invaluable part of our team, ensuring that each client feels supported and empowered.

Celine is a compassionate Support Worker with Diplomas in Community Services and Counselling, and over six years’ experience supporting people with mental health and disability needs. She has worked in homes and communities, providing personalised care, emotional support, and companionship. With a background as a youth worker and trained Lifeline telephone counsellor, Celine excels in listening, crisis response, and building trust. Her calm nature, empathy, and reliability make her an ideal support for clients’ practical and emotional needs, always ensuring dignity, respect, and a better quality of life.

Charlotte is a compassionate Support Worker with experience in NDIS support and nursing placements. She has supported individuals with personal care, daily living, mobility, and emotional support, including those with autism. Charlotte is known for her warm, patient, and adaptable approach, building strong and meaningful connections with those she supports. She communicates clearly and remains calm in challenging situations, using a structured and supportive approach. Participants can expect engaging, person-centred care focused on independence, confidence, and positive routines.

Jade is a warm and engaged support worker with hands-on experience supporting children and young people through volunteer work, day programs, and 1:1 community access. With a background as an Allied Health Assistant and ongoing studies in Occupational Therapy, she supports routines, transitions, and meaningful engagement tailored to each individual. Jade brings a nurturing, patient, and creative approach, with strengths in behaviour understanding, sensory and emotional regulation support, communication strategies, and activity facilitation. Her OT training helps her adapt activities to build skills, confidence, and independence in fun and practical ways. Outside of work, Jade enjoys the beach, movies, board games, and spending time with family, friends, and her dog—interests she uses to create positive, connected experiences with clients.

Ashnita is a dedicated and compassionate Support Worker with hands-on experience supporting individuals with daily living, emotional support, and community access. She is currently completing her Individual Support in Disability Certificate and holds First Aid and CPR training. Ashnita is passionate about creating a safe, respectful, and positive environment that promotes independence and wellbeing. Known for her patient, reliable, and calm nature, she builds trust easily and adapts her support to each individual’s needs. She is committed to helping participants feel comfortable, empowered, and engaged in their daily lives.

Antilia is a warm and dedicated Support Worker with a strong background in counselling, psychology, and community engagement. She holds a Diploma of Counselling and is currently completing a Bachelor of Psychology at RMIT University. She also brings international training with a Diploma in Socio-Psycho-Pedagogics from Italy and is AUSLAN Level I certified. Since 2020, Antilia has provided individualised support, helping clients develop life skills, engage with their community, and build emotional resilience. Her compassionate nature, combined with her professional knowledge and lived experience, allows her to offer both practical assistance and meaningful emotional support. Clients value Antilia’s patient, empowering approach and her ability to build genuine, trusting relationships. She is passionate about helping others grow in confidence, explore their interests, and lead fulfilling lives.

Angelina holds a Certificate III in Individual Support and is currently completing her Diploma in Community Services. She has two years of hands-on experience supporting older adults, providing personal care, daily living support, meal preparation, companionship and assistance with medical appointments. She also completed her aged care placement with HammondCare, gaining experience supporting seniors and people with disabilities. Angelina communicates with warmth and respect, builds positive relationships with families and adapts her care to each person’s needs. Her calm presence, reliability and empathy help create a safe and reassuring environment. Committed and compassionate, Angelina is passionate about supporting the elderly and enhancing independence and wellbeing. Outside of work, she enjoys staying active, connecting with her community and spending time with children, adults and animals—especially dogs.

Tracy is currently studying for a Bachelor in Occupational Therapy and has experience as a volunteer support worker at All Things Equal Cooking School, where she provided 1:1 support to young adults with disabilities. She is dedicated to helping individuals build confidence and independence in a supportive environment. Tracy’s clear communication and empathetic approach make her a great mentor. In her free time, she enjoys food, Lego, hiking, art, and spending time with her family.

Eddie is a reliable and respectful support worker who brings a calm, steady presence to every shift. He focuses on creating safe, supportive environments where participants feel comfortable, included, and confident in their daily routines. With strong experience in community-based support, Eddie assists with daily routines, community access, and social engagement, always prioritising safety, wellbeing, and respectful communication. He is known for his dependable, structured approach, strong safety awareness, and ability to work professionally in high-pressure environments. Outside of work, Eddie enjoys basketball, cooking, and hiking, and brings a positive, active energy to supporting participants through fun and meaningful activities.

Jaimee is a friendly and reliable support worker who brings warmth and professionalism to her role. She’s currently studying a Bachelor of Education, which strengthens her child-safe practice and clear communication skills. She supports people with disability in daily living, community access, transport, appointments, and companionship. Jaimee is confident working with children and young people and always maintains a calm and organised approach. Her colleagues describe her as dependable, energetic, and approachable. She communicates clearly with families, carers, and teams, ensuring everyone feels supported and informed. Jaimee is focused on safety, organisation, and quality care. She follows duty-of-care and food safety standards while handling every task with care and attention. With her positive, can-do attitude and flexible availability, Jaimee is a wonderful addition to any support plan — bringing enthusiasm and steady support to every shift.

Chris is an experienced and dependable support worker with over 10 years of hands-on experience across home care, community support, and behavioural support. He has supported children, teens, and adults in one-on-one settings, assisting with daily routines, personal care, community access, and building independence, including clients with more complex day-to-day needs. Chris brings a calm, confident, and adaptable approach, building strong rapport and creating safe, structured routines that help people feel comfortable and motivated. He is skilled in behaviour understanding, de-escalation, supporting non-verbal clients, and problem-solving, and is well suited for families seeking patient, engaging, and reliable support. Outside of work, Chris enjoys golf, basketball, hiking, and spending time in nature, bringing positive energy and an active approach to his support work.

Hannah is currently studying a Bachelor of Health Sciences at Monash University and brings wonderful hands-on experience from working as a Kindergarten Assistant and coaching junior basketball teams. She’s confident supporting people of all ages and loves creating positive, welcoming spaces where everyone feels included. Warm, patient, and adaptable, Hannah is happy to help with anything from community access and personal care to keeping homes tidy and organised. She has a natural caring approach and works well in both one-on-one and group settings. With siblings who have autism and ADHD, Hannah also understands the importance of routines and individual needs. This personal insight helps her connect easily with participants and families, offering genuine empathy and support.

Amanda is a compassionate and reliable support worker with over 16 years of experience in healthcare. She holds a Certificate III in Individual Support, is currently studying a Certificate IV in Ageing Support, and has a background as a Radiology Technologist. She has supported patients in clinical settings and, more recently in Australia, has provided personal care, daily living assistance, domestic support, and community access for both aged care and NDIS participants. Amanda’s approach is guided by empathy, dignity, and a genuine commitment to each client’s wellbeing. She takes pride in creating a safe and respectful environment where people feel valued and understood. Her strengths include active listening, cultural awareness, and patience — qualities that help her build strong, trusting relationships with clients and families. With her positive attitude, flexible availability, and professional experience, Amanda is dedicated to helping people live comfortably, confidently, and with greater independence.

Brooke is a warm and nurturing Support Worker with over two years of experience supporting individuals with complex physical and mental health needs. She is trained in First Aid, CPR, Mental Health First Aid, Medication Administration, Behaviour Support, and Manual Handling. Brooke has a strong foundation in personal care, mobility support, household assistance, and community engagement. She’s also known for mentoring new team members and fostering a calm, supportive environment for every participant. Clients appreciate Brooke’s gentle approach, reliability, and attention to detail—especially when it comes to keeping things tidy and organised. A homebody at heart, Brooke creates peaceful, comfortable spaces that help clients feel safe and relaxed, particularly during the cooler months. In warmer seasons, she enjoys outdoor walks and reconnecting with nature. Her consistent, caring presence and thoughtful support make her a trusted and valued member of the team.

Brigit is a caring and reliable support worker with over three years of experience supporting NDIS participants. She is currently studying Psychosocial Recovery Coaching and has completed Mental Health Awareness in Disability Support training. She supports people with daily living tasks such as personal care, meal preparation, household assistance, and community participation. Brigit is experienced in following care plans and providing both physical and emotional support tailored to each person’s needs. She works closely with families, health professionals, and coordinators to ensure every client receives the best possible care and outcomes. Brigit is known for her kindness, patience, and strong communication skills. She listens carefully, respects each person’s preferences, and builds genuine connections with the people she supports. With her flexible approach and commitment to quality care, Brigit creates a safe and supportive environment where clients feel valued, comfortable, and empowered to live more independently.

Byron is a compassionate Support Worker currently studying a Bachelor of Youth Work. With experience coaching youth basketball and teaching jiu-jitsu, he brings strong mentoring, teamwork, and communication skills to his role. Byron enjoys supporting individuals to build confidence, independence, and new skills in a safe and encouraging environment. His calm and respectful approach helps participants feel supported, motivated, and empowered to achieve their personal goals.

Alec is a compassionate and thoughtful Support Worker with a strong foundation in mental health and emotional wellbeing. He holds a Bachelor of Psychological Science, a Diploma of Health Science, and is currently completing a Diploma of Counselling at Deakin University. Alec gained valuable hands-on experience during his school counselling placement, supporting students with emotional and mental health needs. He has also worked in various team environments, where he developed excellent communication, time management, and problem-solving skills. Clients appreciate Alec’s calm presence, patience, and genuine care. He believes in treating everyone with respect and compassion, and is passionate about helping people build independence and confidence in their everyday lives. Whether he’s offering emotional support, assisting with daily routines, or simply sharing a chat, Alec brings warmth and positivity to his work. He also enjoys connecting with clients through basketball and board games, creating relaxed and friendly moments of joy.

Ishita is a dedicated and compassionate Support Worker with experience across aged care, disability, and community settings. She holds a Bachelor of Nursing and a Diploma of Health Science, bringing strong clinical knowledge to her role. Ishita is skilled in supporting personal care, mobility, medication reminders, and daily living, including working with individuals with complex needs. She is passionate about creating safe, positive environments that promote independence and wellbeing. Known for her calm, patient approach, she builds trusting relationships and adapts her support to each individual. With Ishita, participants can expect kind, supportive, and engaging care focused on confidence and independence.

Will has experience supporting older adults with complex care needs, including mobility assistance, rehabilitation support, and daily living tasks. He provides calm, respectful, and reliable support while maintaining strong hygiene and safety standards. Will is dedicated to improving quality of life for participants through consistent, person-centred care.

Sol is a nurturing and people-focused support worker with six months of experience, supported by a strong background in teaching and psychology studies. She confidently supports clients with daily routines, community activities, and meaningful day-to-day engagement. Sol brings a calm, compassionate, and empowering approach, with strengths in communication, emotional support, behaviour understanding, activity facilitation, and problem-solving. She is highly adaptable, works well with people of all ages, and is valued by families for her genuine kindness, reliability, and steady presence. Outside of work, Sol enjoys connecting with her community, learning new skills, and staying active, bringing a grounded and positive energy to her support work.

Harleen is a reliable and respectful support worker who brings a calm, steady presence to every shift. She focuses on creating safe, supportive environments where participants feel comfortable, included, and confident in their daily routines.

Shelby is a compassionate and energetic support worker who enjoys helping people live independently and confidently. She holds a Certificate III in Hospitality and is currently studying a Bachelor/Master of Osteopathy at Victoria University. She has hands-on experience supporting clients in their homes and communities, assisting with daily routines, social activities, and community access. Shelby’s background in hospitality and volunteer work has strengthened her communication, problem-solving, and organisational skills. Her adaptable nature allows her to work effectively in diverse and fast-paced environments, always keeping clients’ comfort and wellbeing at the centre of her care. Shelby brings warmth, reliability, and enthusiasm to every shift. She is passionate about providing person-centred care that promotes independence and confidence. With her approachable personality and commitment to building genuine connections, Shelby ensures every client feels supported, respected, and valued.

Daiana holds a Diploma of Community Services, a Bachelor of Human Resources Management, and an Executive MBA in Human Development and Organisational Psychology. She brings years of experience supporting people with physical, intellectual, and psychosocial disabilities, and is confident working with complex and high behaviours with patience, empathy, and professionalism. Daiana is skilled in trauma-informed, person-centred care, behaviour support, de-escalation, personal care, and community and daily living support. She’s a clear communicator, a reliable team player, and always keeps documentation up to date. Compassionate and proactive, Daiana focuses on building trust, encouraging independence, and creating a safe and positive space where clients can feel supported and empowered. Outside of work, she enjoys reading, cooking, exercising, and spending time outdoor

Guilherme is a calm and reliable support worker with over six years of health-related experience, combining a strong background from Brazil with hands-on disability support experience in Australia. He has supported clients in their homes with personal care, daily routines, companionship, and community access, and has experience working with young people during evening and weekend routines. Guilherme brings a patient, respectful, and consistent approach, with strengths in personal and continence care, meal preparation, behaviour understanding, emotional support, and maintaining safety during more complex situations. His nursing background supports his composed, attentive style and helps him create a safe, predictable, and positive environment. Outside of work, Gui enjoys exploring new food, gaming, spending time at the beach, hiking, and being outdoors, bringing a relaxed and positive energy to his support work.

Kayla is currently completing her Diploma of Teacher Education Preparation and brings a great mix of experience from coaching, school placements, retail, and support work. This variety has helped her build strong communication skills and the confidence to work with people of all ages and needs. She is friendly, adaptable, patient, and hardworking, with a natural ability to support others and create a calm, positive environment. Dependable and empathetic, Kayla focuses on building trust and making sure every participant feels safe, respected, and well supported. She brings consistency, care, and a genuine commitment to helping others thrive. Outside of work, Kayla is active in sports and coaching, which shows her leadership, teamwork, and enthusiasm. She loves staying active and enjoys helping young people grow through sport.

Harnoor is a warm and reliable support worker with experience supporting participants with complex behaviours and varying support needs. She confidently assists with community access, daily routines, and helping participants engage safely and positively in activities outside the home. Harnoor brings a calm, friendly, and structured approach, with strengths in behaviour understanding, emotional regulation support, routine building, and following behaviour support plans with care and professionalism. She is especially well suited for participants who benefit from gentle encouragement, consistency, and a supportive presence in the community. Outside of work, Harnoor enjoys connecting with people and staying active, bringing positivity, warmth, and empathy into everything she does.

Zuleyha is a warm and experienced Support Worker with over 15 years in community services, mental health, and youth work. She holds a Bachelor of Social Work and a Diploma in Community Services, bringing both knowledge and compassion to her role. Zuleyha specialises in supporting individuals with complex needs through a person-centred, recovery-focused approach. She is passionate about helping people build independence, confidence, and achieve their personal goals. Known for her empathetic and engaging nature, she creates strong, meaningful connections with those she supports. With Zuleyha, participants can expect professional, supportive, and empowering care every step of the way.

Charlie is a compassionate and motivated Support Worker with hands-on experience in aged care and community support settings. She holds a Certificate III in Allied Health Assistance and is trained in First Aid and CPR, bringing both practical skills and care to her role. Charlie is passionate about supporting individuals with daily living, social engagement, and building confidence and independence. Known for her calm, patient, and caring nature, she builds strong relationships and provides consistent, person-centred support. She communicates effectively, works well both independently and within a team, and remains supportive even in challenging situations. With Charlie, participants can expect kind, engaging, and reliable care that promotes wellbeing and positive daily experiences.

Elena is a compassionate and motivated Support Worker with experience supporting young adults with disabilities in supported living environments. She is skilled in assisting with daily living, medication support, community access, and building independence. Elena is passionate about creating positive relationships and helping individuals stay connected, confident, and engaged in their everyday lives. Known for her friendly, empathetic, and adaptable nature, she communicates effectively and remains calm in challenging situations. She takes a person-centred approach and builds strong connections with people from all backgrounds. With Elena, participants can expect supportive, respectful, and engaging care that promotes independence and meaningful daily experiences.

Chloe is a caring and motivated Support Worker with experience supporting individuals in both home and education settings. She has worked closely with children with additional needs, providing support through daily activities and creating calm, safe environments that promote wellbeing. Chloe is passionate about building trust, confidence, and positive daily experiences for those she supports. Known for her patient, calm, and approachable nature, she communicates effectively and builds strong relationships with ease. She adapts her support to meet individual needs and works well within a team. With Chloe, participants can expect kind, supportive, and engaging care every step of the way.

Marie is a compassionate and highly experienced Support Worker with over 2.5 years of hands-on experience supporting participants with diverse and complex needs, including cerebral palsy, epilepsy, acquired brain injury, schizophrenia, and mental health conditions. She provides reliable, person-centred support with personal care, medication administration, hoisting, and community access, always focusing on safety, independence, wellbeing, and individual goals. Marie is known for her calm, empathetic, and professional approach, with strong communication, decision-making, and problem-solving skills that help her respond confidently in complex situations. Outside of work, she enjoys caring for her pets and building meaningful connections with others, reflecting her nurturing and supportive nature.

Carlos is a calm, compassionate and reliable support worker who brings patience, empathy and a person-centred approach to every support relationship. He has experience supporting participants with autism, ADHD, psychosocial disabilities, stroke recovery and complex physical health needs. Carlos enjoys building trust, creating a safe and supportive environment, and helping participants feel comfortable, valued and understood. He is passionate about supporting people to build confidence, independence and meaningful community involvement.

Soraya is a caring, compassionate and highly reliable support worker with over 15 years of experience supporting people from diverse backgrounds. She has experience supporting participants with physical disabilities, intellectual disabilities, autism, ADHD and complex care needs. With qualifications in disability and nursing, and fluency in English, Dari, Farsi and Urdu, Soraya brings empathy, patience and a calm, professional approach to her work. She is passionate about promoting safety, independence, dignity and quality of life while building strong, trusting relationships with participants and their families.

Julia is a kind, caring and reliable support worker with a strong healthcare background and a genuine passion for helping others. She has experience working as a Registered Nurse, supporting older adults, people with disabilities and individuals with mobility challenges through home visits, rehabilitation support, medication management and daily living assistance. Julia is known for her calm, patient and responsible approach, as well as her excellent communication skills. She is committed to providing safe, person-centred support that helps participants maintain their independence, build confidence and achieve their goals.

Evgenii is a calm, compassionate and highly experienced support worker with over seven years of experience supporting people with autism, psychosocial disabilities, intellectual disabilities, mental health challenges and complex behaviours. He is passionate about helping participants build confidence, independence and meaningful connections, while supporting community participation, skill development and emotional wellbeing. Evgenii is known for his patience, empathy and ability to build strong, trusting relationships. He takes the time to understand each person’s individual needs and supports participants to achieve their goals at their own pace.

Sonia is a warm and energetic support worker with experience supporting people with disability, mental health challenges and complex life circumstances. She has supported participants living with schizophrenia, bipolar disorder, depression and other psychosocial disabilities, providing emotional support, community access and assistance with daily living activities. Sonia is known for her empathy, patience and ability to build strong, trusting relationships. She brings a positive attitude, genuine care and a person-centred approach to every interaction, helping participants live more independently and stay connected to their community.

Charlie is a warm, open-minded and compassionate support worker who values genuine connection and creating safe, supportive spaces where people feel understood, included and encouraged. He brings patience, clear communication and a calm, respectful approach to every interaction. Charlie has experience working with people from different backgrounds and has volunteered at St Vincent’s Aged Care, where he provided weekly entertainment to senior residents. He is reliable, eager to learn and passionate about making a meaningful difference in the wellbeing and day-to-day lives of others.