1300 006 929 437 North Road, Ormond Mon to Fri, 9am to 5pm
★★★★★4.9· 32 reviews
★★★★★4.9· 32 reviews
Home/About
why we exist

More than an NDIS provider.

YAY Today started because disability support should put someone's goals, choices and actual needs at the centre of every decision. Four years on, we support participants across Greater Melbourne and the Mornington Peninsula from our home base in Ormond.

Registered NDIS provider4 years2,400+ support hours a week
The YAY Today team outside the Ormond office
our story

Built around people, not schedules.

We support participants with psychosocial disability, autism, intellectual disability and neurodivergence, alongside people who simply want more independence, more connection, or more confidence than they have right now.

What that looks like changes completely from person to person, which is why we start by asking rather than assuming. We work with participants, families, carers and support coordinators to understand routines, communication preferences and what good support actually means to that individual.

We are deliberately not a one-size-fits-all provider, and we would rather tell you honestly that we are not the right fit than take you on and do it badly.

A YAY Today support worker with a participant
what we are rooted in

Four things we never bend on.

They spell E.R.I.E., and they are not a poster in the hallway. They are how we decide who to hire, how we show up, and how we answer the phone.

Empathy

We listen with compassion, seek to understand each person's journey, and support with kindness and patience.

Respect

We honour rights, choices, cultures and individuality. Everyone is valued, and everyone is heard.

Integrity

Honesty, accountability and professionalism. We stand by our commitments, every time.

Empowerment

Everyone has the right to live on their own terms: informed choices, real confidence, meaningful goals.

meet us properly

The people behind YAY Today.

A short film about who we are, why we started, and what we are trying to build. Straight from the team.

Watch the YAY Today story film
Our story
where we stand

Compliance, stated plainly.

Registered NDIS provider
Clinical Governance
High-intensity supports overseen by Authorised Program Officers
Recognised for Best Practice
Recognised for elements of best practice during our most recent NDIS audit
24-hour response
Referrals acknowledged within one business day
Greater Melbourne & Mornington Peninsula
Current capacity: taking new participants

Acknowledgement of Country

YAY Today acknowledges the Boonwurrung people of the Kulin Nation as the Traditional Custodians of the land on which we work, and pays respect to Elders past and present.

the questions people ask

About YAY Today.

Is YAY Today a registered NDIS provider?

Yes. We are registered with the NDIS Quality and Safeguards Commission, and our high-intensity supports are overseen by Authorised Program Officers.

How long have you been operating?

Four years across Greater Melbourne, from our base at 437 North Road, Ormond.

What does the audit result actually mean?

We were recognised for elements of best practice during our most recent NDIS audit. We word that carefully rather than claiming a blanket accreditation, because the distinction matters.

Who owns and runs YAY Today?

We are director-led by Priscilla Maia, with a leadership team covering operations, compliance and service delivery. You can see who they are on the team page.

one last thought

Come see what it's like..

Call 1300 006 929 → visit us at 437 North Road