437 North Road, Ormond
Mon to Fri, 9am to 5pm
Day Programs
More Support
Leaving hospital should not mean going home to nothing. We put support in place quickly so you can leave when you are clinically ready, recover properly at home, and avoid ending up back where you started.
Referrals answered in 24 hours
Most readmissions do not happen because the medical treatment failed. They happen because the support at home was not there, or arrived too late, and something small became something serious.
Discharge support puts the practical scaffolding in place from the day you leave, not a fortnight later once a referral has worked its way through a queue. That is the whole point of it.
Personal care and daily living support while you get back on your feet
Medication support and health monitoring in line with your discharge plan
Meals, shopping and the practical things that get harder after a stay
Getting to follow-up appointments and staying connected
Interim accommodation if home is not ready yetA discharge plan that takes three weeks to action is not a discharge plan. We work to hospital timeframes, not our own.
We acknowledge discharge referrals within one business day, with a real answer on capacity.
Hospital staff, allied health, and your support coordinator, all in the loop from the start.
Good support in the first fortnight is what keeps people home. That is what we are actually for.
Hospital discharge planners, social workers, allied health teams, support coordinators, or family members. You do not need to go through a particular channel, call us and we will sort the paperwork out.
We acknowledge referrals within one business day and can often have supports in place for the discharge date itself, depending on what is needed. We will tell you straight away if we cannot meet the date.
We offer medium term accommodation for exactly that situation, so you are not staying in hospital longer than necessary or going somewhere unsuitable while modifications or housing get sorted.
The supports themselves usually are, under Core Supports in your plan. If your needs have changed because of the hospital stay, your plan may need reviewing, and your support coordinator can raise that.
Yes. We coordinate with discharge planners and allied health teams as standard, so the plan that leaves the ward is the plan that actually happens at home.
We coordinate discharges into homes across Glen Eira, Bayside, Kingston and the Mornington Peninsula, working directly with hospital social workers and discharge planners to make the handover smooth.
A few of the people we've supported, in their own words.
