At YAY Today, we match you with support workers who share your interests, personality, and goals. Our passionate team is committed to delivering high-quality, person-centred care. Whether you want to develop daily life skills or access the community, we support you every step of the way.
Our team of professional and empathetic support workers are highly trained to provide a wide range of services, including:
Assistance with personal care, healthy meal preparation, and routines at home.
Helping you stay connected by attending social events, appointments, or recreational activities.
Helping you learn practical everyday skills to increase your personal independence, such as cooking, budgeting, or using public transport.
At YAY Today, we take pride in delivering exceptional support worker services across Melbourne guided by these key principles:
Based in Ormond, we proudly serve participants across the local neighborhood and the broader Greater Melbourne region. This local focus means a friendly, reliable support worker is always close by when you need them.
Your safety and well-being are our highest priorities. Every single member of our care team undergoes rigorous screening before they visit your home.
All our support workers are handpicked by our team of internal recruitment consultants to ensure that they are best suited to assisting you, or your family members.
Where possible, YAY Today will recruit to accommodate our clients’ specific requirements such as preferred language or cultural needs.
All YAY Today’s staff are fully screened and complete mandatory police checks, “Working With Children Check” and NDIS screening checks.
We equip our staff with training that is specific to the needs of the people they work with and to ensure that they are compliant with all statutory regulations that govern the sector.
We have support workers who have undertaken First Aid Course, CPR, manual handling, and fire safety training.
Our staff are regularly provided with additional training and professional development opportunities for the safety of both staff and clients.
Whether it’s a doctor’s visit or finding a new job, YAY Today’s support workers are here to support you at every step of your journey.
You’re in control of your support journey. Our support workers are here to support your goals, choices and independence.
Our internal rostering team works closely with our support workers in supporting you the way you wish, including matching you with your care team.
YAY Today conduct regular performance evaluation and appraisals of all our Support Workers. Whilst additionally providing for open, ongoing, honest, direct communication channels for our Clients to discuss any issues, queries, or concerns without prejudice. Our Support Workers are regularly given opportunities for performance development and training in all relevant areas.
Feedback relating to staff allocated to support and care for you can be provided at any time without prejudice, and another Support Worker will be allocated to your care immediately. There are no notice periods or cost implications if this happens.
YAY Today is committed to open communication, transparency and accountability in the way we support our participants. Our clients remain at the centre of everything we do, and we strive to deliver care that respects each person’s individual needs, choices and goals.
Certificate III or IV in Individual Support (or equivalent degrees in Nursing/Mental Health)
Active NDIS Worker Screening Checks and Working with Children Checks (WWCC)
National and International Police Checks
We support and empower our support workers by offering ongoing training and professional development opportunities, ensuring they can continue to provide the highest standard of care.
Where possible, YAY Today will attempt to accommodate any and all cultural and linguistic diversity requirements of our clients and seek out support workers who speak our client’s language or are familiar with their cultural.
YAY Today celebrates and takes pride in the diversity of our support workers. We value the different and varied perspectives of our support workers who hail from a variety of culturally and linguistically diverse backgrounds. Also we are an equal opportunity employer, and we celebrate diversity. To summarise, our team is committed to creating an inclusive environment for all our employees and clients.