Meet The Team
office TEAM
Priscilla
Managing
director
Priscilla overseas all operations and values feedback to continuously improve services and create a supportive environment.
Emma
Service Delivery
Manager
Emma ensures you receive the support you need, coorinating services and building a team of support workers tailored to your goals.
Nat
operations
manager
Nat ensures daily operations run smoothly, focusing on day programs and compliance to maintain high-quality services.
Adrian
Clinical lead
Adrian leads our support coordination and recovery coaching team.
Marie
Recruitment
Assistant
Marie ensures we hire qualified and experienced support workers to meet your needs.
Einat
Roster
Coordinator
Einat ensures your roster is managed smoothly and is available after hours for any changes or requests.
Alyssa
Finance
coordinator
Oversees financial operations, including budgets, invoicing, and funding management to ensure smooth service delivery.
Liz
Accounts
admin
Handles accounts and ensures efficient management of financial records.
Ricky
support
coordinator
Ricky works closely with you to manage your NDIS plan and find the support you need.
Sharon
Recruitment
Coordinator
Sharon is an outgoing and social professional with a passion for connecting with people.
Jessica
Support
Coordinator
Jessica helps you manage your NDIS plan and connects you with the right support to meet your needs.
Arra
Quality
assurance
specialist
Ensures all services meet the highest standards and comply with NDIS requirements.
Lucas
Program
Coordinator
Lucas coordinates our day programs, ensuring they are engaging and tailored to participants’ goals.
Lauren H
Support Coordinator
Lauren is a proud mum of three with over seven years of experience in the disability sector.
Support Worker Team
Erika Z
Support Worker
Meet Erika, who, after over 20 years in hospitality, recently switched to being a support worker to more directly help society. Erika holds a Certificate III in Individual Support. With a background in customer service, she's skilled at understanding and meeting people's needs. She's professional, positive, a fast learner, organised, and values teamwork. Erika aims to improve the lives of those in need and their families, bringing dedication and empathy to her new role. Her experience has made her adept at building long-term, loyal relationships.
Ashleigh B
Support Worker
Ashleigh is passionate about mental health and committed to helping others feel more in control of their lives by sharing the tools she has gathered through her own lived experience with mental illness. Having the support of her own team helped her get to where she is today, and that has inspired her to pay it forward. A creative person at heart, Ashleigh loves animals, nature, art, and music. She strives to surround herself with positive, uplifting people and do meaningful work. With a background in hospitality, Ashleigh has developed patience, empathy, and the ability to stay calm and rational under pressure, using her Wise Mind approach. She is dedicated to supporting others who may be facing similar struggles, offering understanding and encouragement along the way.
Alvaro J
Support Worker
Meet Alvaro, our dedicated support worker at YAY Today.
Alvaro has been with us for one year, and he's all about making a difference in people's lives. He specializes in helping clients with various disabilities like autism, cerebral palsy, mental health conditions, and intellectual impairments. Alvaro's day-to-day involves personal care, offering social support, helping with daily tasks, providing transportation, lending a hand with household chores, and simply being a friendly companion. Alvaro holds a Cert III in Individual Support and says, "Working here has been an amazing experience. I've had the chance to help people of all ages and abilities. This job has boosted my confidence and skills in the health sector, and I'm committed to giving my best to those in need." Alvaro's passion for his work shines through, and he's always eager to make a positive impact on the lives of the people he supports.
Bianca D
Support Worker
Bianca is an experienced and dedicated Enrolled Nurse with over 4 years of valuable experience in both hospital and aged care settings. She holds a Diploma in Nursing and a Certificate III in Community Services, showcasing her commitment to patient care. Bianca excels in building positive relationships with patients, and her strong clinical skills, along with her caring and patient nature, make her a trusted support worker. With a continuous desire to learn and develop, Bianca is always striving to provide the best care possible.
Keylla G
Youth Worker
Meet Keylla, our caring support worker with a year of experience in the field. She has a Bachelor’s Degree in International Relations, an MBA, and has completed a Certificate III in Individual Support. With one year of experience as a support worker, Keylla is all about showing kindness and helping those in need. Her knowledge and skills make her a great addition to our team, improving the care and support we provide to individuals. Keylla's Testimonial: "I believe I can make a positive impact here. I admire the company’s culture that cares about people and the collaborative spirit at YAY."
Mariana V
Support Worker
Meet Mariana, our team member with a heart full of warmth and care! With a solid background in hospitality and customer service, Mariana has spent the last year nurturing and supporting children as a babysitter and support worker. She loves to whip up delicious dishes in the kitchen, thrives on playful adventures, and believes in the importance of staying active. Get to know Mariana and her vibrant spirit as she contributes her skills to our team!
Rasi H
Support Worker
Rasi is a Support Worker with 2 years of experience, specialising in supporting individuals under the NDIS. He provides assistance with behaviours of concern and helps clients build essential life skills to achieve their goals. Rasi loves working with both adults and children, bringing a caring and supportive approach to his role. In his free time, Rasi enjoys staying active and going to the gym. His dedication to helping others and his positive attitude make him a valued member of the team.
Emma M
Support Worker
Meet Emma, our dedicated Support Worker with two years of experience in assisting individuals from diverse backgrounds during challenging times. She holds a Certificate IV in Mental Health and a Certificate III in Community Services, specialising in aiding those facing homelessness, unemployment, and addiction. Emma's empathetic nature and strong communication skills enable her to create a comforting and effective support environment. Her commitment to continuous personal and professional development ensures she remains a compassionate and flexible team member, focused on empowering and uplifting others.
Jana K
Support Worker
With over ten years of experience, Jana is dedicated to providing exceptional care. Her background includes supporting family members with disabilities, giving her a deep understanding of their needs. Compassionate and positive, Jana respects all nationalities and is deeply empathetic due to her personal experiences. Her excellent communication skills ensure she effectively listens to and supports her clients, promoting their dignity and respect. Committed to fostering independence, Jana’s compassionate nature and extensive experience make her an outstanding support worker, dedicated to enhancing the quality of life for those she supports.
Fernando V
Support Worker
Meet Fernando, a passionate support worker who has been making a difference since 2023. He loves spending time with clients, creating meaningful connections, and helping them live fulfilling lives. Originally from Brazil, Fernando moved to Australia in 2018 and fell in love with Melbourne. With a strong sense of purpose and a positive outlook, he enjoys supporting others and bringing joy to their day.
Outside of work, Fernando is always up for an adventure! He loves skateboarding, surfing, snowboarding, and cycling—and if there’s music playing, you’ll probably find him dancing too! He’s also a talented photographer who enjoys capturing special moments and the beauty of the world around him.
Fernando is excited to continue making a difference, one smile at a time.
Melonie F
Support Worker
Mel holds a Certificate III in Aged Care and Allied Health, with 20 years of customer service experience, ensuring she can provide high-quality support and care. Her passion for helping others is evident in her empathetic approach, understanding the unique needs of each individual she supports. Mel excels in communication, effectively interacting with clients, their families, and other healthcare professionals to build strong, trusting relationships. Known for her meticulous attention to detail and problem-solving skills, Mel prioritizes her clients' well-being and continuously updates her skills. Choosing Mel means choosing a compassionate, reliable support worker committed to fostering independence and enhancing quality of life.
Keeara P
Support Worker
Keeara holds a Certificate III in Individual Support and is currently pursuing a Bachelor of Nursing. With 4 years of experience in the health and caring industry, she specialises in home, community, and disability support. Keeara is deeply committed to the well-being of her clients, offering tailored, compassionate care. Her excellent communication skills foster trust and positive relationships. Outside of work, she enjoys CrossFit, coffee, arts and crafts, and reading. Keeara’s dedication to personal and professional growth makes her a reliable and empathetic support worker.
Daniela T
Support Worker
Daniela is a dedicated and compassionate support worker with experience assisting individuals with disabilities and mental health challenges. She focuses on fostering independence, inclusion, and well-being, helping clients achieve their personal goals. With strong communication, teamwork, and organisational skills, Daniela collaborates effectively with clients, families, and support teams to provide high-quality care. Holding a Certificate III in Individual Support, Daniela brings a person-centred approach to her work. Her background in customer service and leadership has strengthened her problem-solving abilities, adaptability, and capacity to build trusting relationships. As a bilingual speaker (Spanish and English), she is well-equipped to support clients from diverse backgrounds. Daniela is passionate about empowering others and is committed to making a meaningful difference in their lives.
Sophie S
Support Worker
Sophie is currently studying for a Bachelor of Nursing at Deakin University and has one year of experience as a personal care assistant and support worker. She excels in manual handling and providing compassionate, personalised care. Known for her strong communication skills, Sophie builds trusting relationships with clients and their families. In her free time, she enjoys staying active at the gym and relaxing with music.
Sarit R
Support Worker
Sarit holds qualifications as an Infant Development Instructor and a B.A. in Behavioural Science. With over ten years of experience in creating tailored programs and facilitating Sensory-Motor workshops, she brings a wealth of knowledge to her role as a support worker. Sarit excels in supporting people with disabilities and mental health challenges, offering compassionate, individualised care. In her free time, she enjoys Pilates and traveling.
Tracy T
Support Worker
Tracy is currently studying for a Bachelor in Occupational Therapy and has experience as a volunteer support worker at All Things Equal Cooking School, where she provided 1:1 support to young adults with disabilities. She is dedicated to helping individuals build confidence and independence in a supportive environment. Tracy’s clear communication and empathetic approach make her a great mentor. In her free time, she enjoys food, Lego, hiking, art, and spending time with her family.
Natalie S
Support Worker
Natalie has transitioned from nearly eight years as a child care educator to support work, specialising in children with autism and non-verbal communication. Her deep empathy and dedication shine through her personalised care plans and nurturing environment. Natalie excels in innovative communication strategies, ensuring every child's needs are met. With a Certificate III in Music, she also engages through singing and playing the guitar. Choose Natalie for compassionate and effective support tailored to children and teenager.
Diego S
Support Worker
Diego is a compassionate mental health professional from Brazil with a background in clinical psychology and research. He has extensive experience supporting diverse populations, including youth and adults with mental health challenges, and brings empathy, patience, and resilience to his role. Skilled in creating individualised plans and therapeutic interventions, Diego is dedicated to helping clients achieve personal growth and well-being. His commitment to person-centred care and his cross-cultural communication skills, honed through international experiences, ensure effective and meaningful support for individuals with disabilities.
Terry R
Support Worker
Terry has been a support worker for one year and previously worked as a Pharmacy Assistant. He provides care, supports community activities, and aids in skill-building. Terry's empathetic dedication ensures participants feel safe and respected, leveraging his pharmacy background for strong patient care. His clear communication and calm handling of complex situations make him reliable. Passionate about cooking, basketball, and hiking, Terry connects with participants personally, fostering strong relationships. His commitment to learning ensures the best care practices, making him an exceptional support worker.
Noah M
Support Worker
Noah holds a Bachelor's degree in Psychology and has six months of experience as a support worker. His psychology background enhances his ability to understand and meet the needs of those he supports, ensuring empathetic and effective care. Noah excels in making individuals feel comfortable in new environments and has developed excellent communication skills through diverse experiences. His passion for community activities, including the Pokemon Trading Card Game and frisbee, helps him connect with people from various backgrounds. Noah's strong communication skills, empathetic nature, and dedication make him a reliable and compassionate support worker.
Susan
Support Worker
With a compassionate nature and a wealth of experience, Susan is a dedicated Support Worker committed to making a difference in the lives of others. She brings over 20 years of leadership, customer service, and risk management experience, ensuring that every individual she supports feels valued, safe, and empowered. Known for her excellent communication, problem-solving abilities, and warm personality, Susan builds strong relationships with clients and their families. She takes the time to understand each person’s unique needs and creates a supportive environment where they can thrive. When she’s not working, she enjoys gardening, spending time with family, and exploring the outdoors.
Katherine S
Support Worker
Katherine is a highly skilled and compassionate support worker with 13 years of experience, including 3 years as a Disability Support Worker and 10 years as a Personal Care Attendant for the elderly. Her empathetic and dedicated approach ensures clients receive the best possible care, fostering a supportive environment. Katherine excels in communication, building strong, trusting relationships and keeping everyone well-informed. Choosing Katherine means opting for a deeply committed professional who enhances the lives of those she cares for, helping them achieve their goals and live with dignity and independence.
Alon A
Support Worker
Alon has been a dedicated support worker for three years, helping clients achieve independence and reach their goals. Known for his empathetic nature and strong communication skills, he ensures each individual feels valued and respected. Alon's approachable and patient demeanour makes him a trusted confidant and reliable support figure. His commitment to fostering independence and building strong relationships makes him an invaluable asset to our care team. Choose Alon for compassionate, personalised support tailored to your needs.
Courtney O
Support Worker
Courtney is currently studying for a Diploma of Nursing with a strong interest in mental health nursing. Her empathetic and compassionate nature helps build trust and connections with her clients. Choosing Courtney means benefiting from her commitment to nursing studies and her genuine passion for mental health nursing. With her background in working with children and her caring disposition, she provides compassionate care and support for those dealing with mental health challenges or seeking assistance with children's needs.
Cheryl S
Support Worker
Meet Cheryl, our dedicated team member with over 10 years of experience in the disability sector. She's worn many hats in her career, from being a disability employment coach to a case manager and support worker. Cheryl's wealth of knowledge and unwavering commitment make her an invaluable asset to our team. Her passion for advocacy and empowerment shines through in her work, as she strives to create inclusive environments and opportunities for individuals with disabilities. Cheryl's empathetic nature and proactive approach enable her to build strong rapport with clients, ensuring they receive the personalised support they need to thrive. She's here to lend her expertise and help individuals with disabilities in any way she can. We're proud to have her on board!
Sarah H
Support Worker Team Lead
Meet Sarah, Our Senior Support Superstar!
Sarah is the heart and soul of our team. With more than 15 years of experience under her belt, she's our go-to expert when it comes to providing top-notch support and care.
Sara's qualifications speak volumes about her dedication and expertise, including her impressive Cert IV in Disability. But what truly sets her apart is her wealth of hands-on experience and diverse skill set.
Whether it's a helping hand, a listening ear, or a friendly smile, Sara is always there for our clients, making sure they receive the best care possible. She's not just a Senior Support Worker; she's an asset to our team and a friend to all she helps.
Katie
Support Worker
Katie is a dedicated Support Worker with over 4 years of experience in the field. She holds qualifications including a Certificate III in Aged Care and certifications in First Aid & CPR. With a background in nursing studies in China spanning 3 years, Katie brings a diverse skill set to her role, including expertise in medication administration, manual handling, record-keeping, catheter care, ADLs, bowel care, mealtime management, enteral feeding management. Her commitment to providing high-quality care is evident in her extensive skillset and dedication to her role.
Adam K
Support Worker
Adam is Support Worker with 4 years of experience, holds qualifications in Bachelor of Psychological Science, Diploma of Mental Health, and Diploma of Alcohol & Drugs. He excels in empathetic support and effective communication, making him a reliable choice for valuable assistance. Adam's commitment to ongoing education and practical experience as a support worker ensure that he can provide support for various challenges, from assisting children with special needs to addressing anxiety or offering guidance on parenting. Adam's expertise and empathetic approach make him a reliable choice for effective support.
Jessica M
Support Worker
Jessica has been a dedicated support worker for one year, passionate about delivering the best support. She organizes activities, collaborates with teams for coordinated care, and promotes clients' independence. Her empathetic nature and strong communication skills ensure effective support and understanding. Jessica's responsible approach and dedication to helping others make her a standout support worker. She helps clients join community activities and learn life skills, enhancing their independence and quality of life.
Davidson A
Support Worker
Davidson is a dedicated support worker with one year of experience in the field. He holds certifications in Certificate 3 in Health Services and Certificate IV in Youth. Davidson has a genuine affection for children and excels in communicating effectively with them. His passion for helping youth and his qualifications make him an ideal candidate for providing caring and supportive services
Anstice N
Support Worker
Anstice is a dedicated care professional with over 20 years of experience in adult and aged care, including crisis support. She is passionate about helping people maintain their independence and confidence through practical, hands-on assistance. Anstice has a warm and understanding approach, quickly building trust with those she works with. She also holds a postural stability qualification, which is highly effective in improving mobility and reducing the risk of falls. Her dedication ensures clients feel safe, valued, and well cared for.
Isabelle J
Support Worker
Isabelle is a dedicated nursing student with hands-on experience in aged care and rehabilitation. She is committed to providing quality care and promoting independence to help individuals achieve their personal care goals. Passionate about creativity and staying active, Isabelle enjoys art, music, netball, and spending quality time with family and friends.
Paige S
Support Worker
Paige has recently completed her Diploma in Nursing, bringing a wealth of knowledge and a compassionate approach to our team. Her dedication to providing high-quality care is evident in her interactions with clients, always prioritising their well-being and comfort. With a strong background in both clinical and community settings, she excels in creating a supportive and nurturing environment. Her skills in patient care, combined with her friendly and empathetic nature, make her an invaluable asset to our team. Outside of work, Paige enjoys staying active, exploring new hobbies, and spending time with family and friends.
Mila C
Support Worker
Meet Mila, one of our vibrant and dedicated team members! With a background in Allied Health Assistance and full First Aid qualifications, Mila brings two years of valuable experience working in aged care. Her bubbly and happy personality shines in every interaction, allowing her to connect with people of all ages and provide compassionate, meaningful support. Mila is passionate about making a positive impact in the lives of those she works with.
Isabelle C
Support Worker
A recent Psychology and International Studies graduate from Monash University, Isabelle brings a wealth of experience in wellbeing support and crisis management. As a former Residential Advisor, she provided personal support to 48 residents, honing her problem-solving skills and earning a Mental Health First Aid certificate to respond empathetically to challenging situations. In addition to her academic background, Isabelle has diverse experience, including coaching all-abilities cricket, cheffing, and leading fundraising teams. Her creative approach, such as using visual tools to assist children with Autism, highlights her strong communication and adaptability. An artistic and nature-loving individual, Isabelle enjoys singing, playing guitar and piano, cooking, reading, and exploring the outdoors, bringing a well-rounded and engaging presence to her role as a support worker.
Fernando V
Support Worker
Meet Fernando, a passionate support worker who has been making a difference since 2023. He loves spending time with clients, creating meaningful connections, and helping them live fulfilling lives. Originally from Brazil, Fernando moved to Australia in 2018 and fell in love with Melbourne. With a strong sense of purpose and a positive outlook, he enjoys supporting others and bringing joy to their day. Outside of work, Fernando is always up for an adventure! He loves skateboarding, surfing, snowboarding, and cycling—and if there’s music playing, you’ll probably find him dancing too! He’s also a talented photographer who enjoys capturing special moments and the beauty of the world around him. Fernando is excited to continue making a difference, one smile at a time.
Kimberley
Support Worker
Kimberley is a caring and dedicated support worker with experience in child care and working with families with disabilities. She creates warm, supportive environments and helps her clients build independence, always keeping their well-being in mind. Kimberley works closely with families to make sure everyone feels supported and heard. Her love for cooking and passion for helping others make her a great choice for anyone looking for compassionate, reliable support. She is committed to continuous learning and providing the best care possible.
Noy G
Support Worker
With 5 years of experience, Noy is dedicated to supporting children and adults with disabilities and mental health challenges. She is skilled in working with non-verbal children and clients with OCD, tailoring her approach to meet diverse needs. Noy’s empathetic nature and strong communication skills create a supportive environment where clients feel valued and empowered. Holding a Certificate III in Individual Support and a Diploma in Hospitality Management, Noy is also pursuing a Certificate IV in Disability to enhance her expertise. Her passion for fostering independence and making a positive impact makes her an exceptional support worker.
Maria
Support Worker
Maria is a compassionate and dedicated support worker with a Bachelor’s Degree in Modern Languages, a Certificate III in Individual Support, and is currently studying for a Diploma in Mental Health. With hands-on experience from her caregiver internship at Bupa, Maria excels in providing emotional support, assisting with daily living activities, and promoting independence. Her multilingual abilities in Spanish, Italian, French, and English allow her to connect with a diverse range of clients. Maria's empathetic nature, strong communication skills, and focus on person - centered care make her an invaluable part of our team, ensuring that each client feels supported and empowered.
Elena M
Training Facilitator/ Support Worker
Meet Elena, our dedicated Training Facilitator with over 3 years of experience. Elena will be running our art and hospitality class. Elena has a unique talent for developing customized programs for individuals with disabilities, drawing from her knowledge of basic child psychology. She believes in a holistic approach to care and incorporates treatments like sound healing, arts, and sports into her compassionate support. Elena holds qualifications in Sound Healing and Yoga instruction, and she is passionate about putting her expertise into practice at YAY Today. She sees YAY Today as the perfect place to integrate holistic treatments into the lives of those we serve, aligning perfectly with her belief in the power of these alternative therapies to enhance well-being. Elena is excited to be part of YAY Today, where her holistic studies can truly make a meaningful impact through the innovative and comprehensive approach embraced by the organisation.
Pamela F
Support Worker
Pamela is a caring Support Worker who loves her role, especially helping with organising, caregiving, and supporting others. She’s dedicated to making people feel comfortable and valued, bringing kindness and warmth to everything she does. Pamela’s commitment goes beyond just getting tasks done; she genuinely enjoys making a positive difference in people’s lives.
Rodrigo D
Support Worker
Rodrigo brings a wealth of experience and multiple qualifications, including degrees in Administration, Marketing, IT, Project Management, and Law, with a focus on Mediation. Over the past 12 months, he has shifted his focus to providing personalised and compassionate support, aligning perfectly with Yay Today's mission. Known for his friendly and approachable nature, Rodrigo builds trust and fosters a positive environment for clients and colleagues alike. Outside of work, he enjoys staying active at the gym, exploring the city, and hiking, bringing energy and fresh perspectives to his role.
Rodrigo’s diverse expertise, combined with his dedication to helping others, ensures he delivers structured, creative, and meaningful care for every client he supports.
Tram K
Support Worker
Meet Tram, With many years of experience in customer service, I’ve had the privilege of building strong connections with regular customers. Over time, I saw many of them face challenges as they grew older, especially in keeping up with daily tasks and adapting to new technology. This inspired me to change careers and focus on supporting clients with their everyday needs, helping them maintain their independence. It brings me so much joy to assist and see the happiness it brings to their lives. I’m passionate about making a difference and ensuring clients feel supported and empowered in their day-to-day lives.
Sharon M
Support Worker
Sharon is a highly skilled support worker with over 10 years of experience in aged care and disability support. She holds qualifications in Community Services, Mental Health, Welfare, and Counselling and is currently pursuing a Diploma of Community Services with a Mental Health Stream. With a warm, empathetic approach, Sharon excels in fostering independence and building life skills, ensuring her clients feel supported and empowered. Her strong communication skills and ability to manage challenging situations make her an exceptional advocate for those she supports. Outside of work, Sharon’s love for dancing and singing adds a bright, positive energy to her role, making her a valued member of the team. Her dedication to ongoing learning and up-to-date knowledge ensures she provides compassionate and professional care tailored to her clients' needs.
Reef K
Support Worker
Reef is stepping into the role of a Support Worker, bringing her experience in customer service and childcare, including working with children with special needs. Reef is passionate about helping others and finds great fulfilment in making a positive impact. She is dedicated to providing support that empowers and uplifts those in her care. In her free time, Reef enjoys cooking, yoga, fitness, exploring nature, and socialising with others. Her compassionate and enthusiastic nature makes her a valuable member of our team.
Natalia P
Support Worker
Natalia brings over 15 years of experience in disability, mental health, and welfare services. She specialises in crisis intervention, behavioural challenges, and personal care, with roles spanning recovery mentorship, care coordination, and hospital assistance. With a Diploma in Community Services, a Certificate III in Ageing and Health Service Assistance, and advanced training in PEG feeding, tracheostomy care, and managing challenging behaviours, Natalia is highly skilled and qualified. Fluent in English and Russian, Natalia excels in building strong relationships and resolving conflicts effectively. Her compassionate nature and dedication to empowering clients make her an invaluable member of the team.
Kathy C
Support Worker
Kathy is passionate about supporting people in a way that makes them feel safe, valued, and heard. With a background in education support, she has experience helping children navigate social and emotional challenges. She brings that same caring and understanding approach to her work as a support worker. Warm and approachable, Kathy is always ready with a friendly smile and a listening ear. Her gentle and empathetic nature helps her build strong connections with the people she supports, creating a space where they feel comfortable and understood. Outside of work, Kathy enjoys reading, spending time outdoors, watching movies, and being with her family and pets. She believes in the power of kindness and connection and is dedicated to making a positive difference in the lives of others.