Contacting YAY Today is the first step toward stable, accountable, and genuinely supportive NDIS services.
If you’re a participant or family member of a participant, we want to hear from you. We work with people who require more than basic support and who need providers that can manage complexity with clarity, structure, and respect.
If you’re a Support Coordinator or Plan Manager, this is also the place to reach out. We understand the pressure you’re under to find providers who respond quickly, document properly, manage risk, and actually follow through. When you message YAY Today, you’ll get clear information about suitability, capacity, and next steps.
Use the message button to ask questions, discuss participant needs, check availability, or start a conversation about whether YAY Today is the right fit. We assess carefully, communicate honestly, and prioritise long-term outcomes over quick placements.
If it’s urgent or complex, let us know so we can prioritise your request.
YAY Today accepts referrals for participants requiring reliable, structured, and high-accountability support.
If you are a Support Coordinator, Recovery Coach, healthcare professional, or referrer, this is the right pathway to engage with us. We welcome referrals where expectations are clear and collaboration matters, particularly for participants with complex needs, behaviour support considerations, or a history of service breakdowns.
Our referral process is designed to reduce back-and-forth and prevent mismatches. We review referrals thoroughly, confirm suitability upfront, and communicate clearly about capacity, risks, and timelines. This protects participants, families, and coordinators from avoidable disruption.
Click the referral button to provide participant details and context. The more information you share, the faster we can determine next steps.
At YAY Today we focus on fit, safety, and sustainable support, and that starts with a proper referral.
We are an NDIS Registered Provider supporting people with complex, high-needs, and high-intensity support requirements across Melbourne.
We are available whenever you need us, and we offer a team of qualified professionals to provide you with the quality of life you deserve. Don’t waste time, contact YAY Today now!