High-Intensity & SIL Services

24/7 NDIS Support You Can Trust

At YAY Today, we know that some people need more than standard support – they need specialised, high-intensity care that is delivered with skill, compassion, and consistency.

We provide 24/7 Supported Independent Living (SIL) services to participants living in their own homes, rentals, or SIL properties organised by other providers. Our experienced team works with participants, families, and support coordinators to create safe, supportive, and empowering living arrangements.

Supported Independent Living (SIL) – Anywhere You Call Home

We can support you in:

  • Your own home or rental property
  • A shared house arranged by another provider
  • Specialist Disability Accommodation (SDA)
  • Short- or medium-term accommodation arrangements

We work with you and your support network to make sure the environment, staffing, and routines suit your needs and goals.

High-Intensity Support for Complex Needs

We specialise in supporting participants with complex behavioural, medical, and mobility needs, including:

  • Positive Behaviour Support (PBS)
  • Mealtime support
  • Epilepsy and seizure management
  • Medication administration and health monitoring
  • Complex mobility assistance and personal care
  • Palliative care and end-of-life support

Skilled & Caring Support Workers

Our support workers are qualified, experienced, and committed to making a positive difference every day. Training is tailored to meet the needs of the participants we support and can include:

  • Positive Behaviour Support (PBS)
  • Complex health training (behaviours of concern, epilepsy care)
  • First Aid & CPR
  • NDIS Screening Check & WWWC Check
  • Infection Control Training
  • Medication management
  • Manual handling and mobility assistance
Complex Care & SIL Support Melbourne | YAY Today

Our Approach – Safety, Dignity, and Independence

We believe in supporting independence while maintaining safety and dignity. Every participant has a personalised care plan that reflects their needs, goals, and preferences.

Complex Care & SIL Support Melbourne | YAY Today

Our process includes:

  1. Initial consultation – understanding needs and goals
  2. Comprehensive assessment – matching the right supports and staff
  3. Service agreement – clear expectations and NDIS alignment
  4. Transition plan – a smooth move into the new arrangement
  5. Ongoing review – adapting supports as needs change

Success Stories

We’ve proudly supported participants to build stability, independence, and confidence.

“Before YAY Today, my life was really hard. I was in and out of the mental health hospital for years. I also lived in another SIL house with other people, but it wasn’t good for me. I was having a lot of challenges and found it hard to cope. I didn’t feel understood.
When I came to YAY Today, things changed. They gave me my own support workers who are qualified and really care about me.
Since I have been with YAY Today, I have made amazing progress. I feel more happy and more active. I do more things I enjoy. They encourage me to be more independent and I am learning new skills.
I feel safe, cared for, and understood. I am very glad to have YAY Today in my life.”

– YAY’s participant
Anonymous

“I would like to thank YAY Today and tell you I’m lucky to find a place to improve my skills and have fun and laugh while I learn.”

– YAY’s participant
Anonymous

“Having YAY Today as a provider has been a life-changing experience. The support workers are extremely attentive and always go above and beyond to help me and my kids. Thank you so much for the outstanding service.”

– YAY’s participant
Anonymous

“I used to move from place to place because things didn’t work out. I felt like I didn’t belong anywhere. I struggled to manage my day and keep on top of things.
When I joined YAY Today, they helped me make a routine that works for me. My support workers are kind and patient. They don’t rush me, and they explain things so I can understand.
Now I can cook some meals, keep my space tidy, and do my own washing. I feel more independent and in control. For the first time, I feel settled and happy where I live.”

– YAY’s participant
Anonymous

Ready to Get Started?

We welcome referrals from support coordinators, families, and health professionals.

YAY Today – Wherever you call home, we’ll be there 24/7.