FAQ's

Frequently Asked Questions

At Yay Today, we care about you and are here to assist in any way we can. Below, you’ll find answers to the questions we get asked the most about our services. Our FAQ section is designed to provide you with quick and effective information

The National Disability Insurance Scheme (NDIS) is an Australian government initiative designed to provide support to people with disabilities, their families, and their caregivers. The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

As a registered provider, we offer a wide range of services tailored to meet the unique needs of various participants. Each of our support services is personalised to address your individual requirements and delivered by certified support worker and allied health team. Our NDIS services include:

Counselling

Support worker

Support Coordination 

Steps to employment

Day Program Workshop

Psychosocial skills program

At Yay Today, we set ourselves apart from other NDIS providers with our deeply personalised approach to service. We prioritise understanding and meeting the unique needs of each client, ensuring that our support is perfectly aligned with their individual goals and preferences. Our team consists of passionate and skilled professionals who are committed to fostering an environment where every client feels valued and supported. We not only provide comprehensive care but also embrace every opportunity to innovate and improve our services, ensuring our clients receive the highest quality of support available. 

We are available to assist you through several convenient channels. You can reach us via email at [email protected], or you can call us directly at 0435 644 313 for immediate assistance. Additionally, you are welcome to visit our office located at 437 North Road, Ormond, Victoria. We look forward to helping you with your NDIS service needs.

Once we receive your referral, our dedicated customer service team will contact you within 24 hours. We will reach out via email or phone to confirm that we have received your referral and to discuss the next steps. This prompt communication ensures that we can begin addressing your needs and setting up the necessary services as quickly as possible.

Our Step to Employment program, designed specifically for NDIS participants, runs every Thursday and Friday. This program offers comprehensive support and guidance to help participants prepare for the workforce. Through personalised coaching, resume building, interview preparation, and job placement assistance, we aim to equip you with the skills and confidence needed to secure and maintain employment. 

At Yay Today, we offer a variety of engaging workshops and day programs tailored to different interests and skill levels. Our offerings include art classes, cooking sessions, hospitality training where participants can learn to make coffee, and creative workshops. For more details on each program and to see additional options visit our page.

yay today team working in the office at ormond